Nekst.biz: Acct. Director Jessie Whitmire Shares Five Tips For Handling Customer Service Issues Via Social Media

In this digital age, long gone are the days of calling a 1-800 number for help handling customer service issues. Every day, more people become hip to online shopping; with each passing Black Friday and Cyber Monday season, social customer service continues to rise as the preferred method for people to vent their frustrations, ask their questions and demand their refunds.

Read the full text HERE